Week 1: Dialogue
Behaviors identified in scripture that mark a Christian leader can be viewed from three commonly accepted areas of communication: spiritual communication, interpersonal communication, and organizational communication. Which do you think is most critical for effective business leadership communication and why? Support your position with scripture and faith integration.
Your response should be between 250-300 words and in APA format.
Above is what we had to answer. Below is one of my fellow students post that I need to respond to.
I would absolutely view interpersonal communication as the most important form of the three listed when focusing on effective business communication. Interpersonal communication is defined as a process by which “people exchange information, feelings, and meaning through verbal and non-verbal messages.” (skiilsyouneed) It is often considered face to face. Matthew 12:37 is often overlooked as Mathew has so much impactful content, however “for by your words you will be justified, and by your words you will be condemned” I am not advocating condemnation, however the passage itself magnifies the importance of interpersonal communication. As a business leader, you will always be judged by your communication skills, written, verbal, nonverbal, and otherwise. And one part of this is although you can always mis-speak, or attempt to retract statements, or issue apologies for things you say, communication in reality is not something that can be taken back. It is important that in escalated levels of leadership, one conducts themselves with high EI and truly considers the impact of their communication.
The text defines communication as a complex set of dialogue, and when there are two participants involved there are actually 6. (Hackman)
- Who you think you are
- Who you think the other person is
- Who you think the other person thinks you are
- Who the other person thinks they are
- Who the other person thinks you are
- Who the other person thinks you think they are
With respect to this, think about how even small cues, facial expressions, eyerolls, sarcasm etc.. all very negative parts of interpersonal communication can completely derail a conversation even unintentionally.
Hackman, M. Z., & Johnson, C. E. (2013). Leadership: a communication perspective. Long Grove, IL: Waveland Pr.
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